# Rebellion: Most of our couriers will make attempt at delivery before marking a parcel as undeliverable. Once your parcel is marked as undeliverable it will be returned to the warehouse. We will process a full refund to your original account used to checkout when we received the returned parcel, Please feel free to contact us via global.support@blackshark if you have any problem.
Articles in this section
- When will my pre-order ship?
- What is the difference between Priority shipping service and Standard shipping service?
- Can I redirect my order to a different address if my order has already shipped?
- What should I do if my parcel was been returned to the warehouse?
- What should I verify before I sign for the parcel?
- What should I do if my tracking has not been updated for an extended period of time?
- What should I do if my parcel was damaged upon delivery?
- How do I track my order?
- Where will the order be shipped from?
- When will I receive my order?