# Rebellion: If you've noticed damage upon delivery, please ask the courier to make take note. Please keep the original packaging and contact global.support@blackshark as soon as possible. Be sure to to include pictures of the damage. Once we obtain all of the relevant information, it will usually take 5 business days to process.
Articles in this section
- When will my pre-order ship?
- What is the difference between Priority shipping service and Standard shipping service?
- Can I redirect my order to a different address if my order has already shipped?
- What should I do if my parcel was been returned to the warehouse?
- What should I verify before I sign for the parcel?
- What should I do if my tracking has not been updated for an extended period of time?
- What should I do if my parcel was damaged upon delivery?
- How do I track my order?
- Where will the order be shipped from?
- When will I receive my order?