If I return my device, when will I receive my refund?

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5 comments

  • jane999

    so good

  • jane999

    fantastic

  • franckehr3

    Sounds great but it has been 2 weeks since I returned my device and nothing happens yet. No refund via Paypal, no update about the phone status. I'm not even sure to get back the phone if the return is refused for any reasons or to get any response at all at this point.

    It is depressing. Have any of you people encountered such a nightmare experience with the Black Shark's after-sales service?

  • franckehr3

    Update:

    Black Shark told me 2 weeks ago, that they will refund me in the "next few business days". As of today, I have not receive my refund (I paid via Paypal so a transfer should be faster than on a bank account).

    It has been 6 weeks I returned my Black Shark 2. 

  • franckehr3

    Update:

    Black Shark told me 2 weeks ago, that they will refund me in the "next few business days". As of today, I have still not receive my refund (I paid via Paypal so a transfer should be faster than on a bank account).

    It has been 6 weeks I returned my Black Shark 2. 

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