# Rebellion: First, make sure that your main microphone is not blocked by dust or debris. Confirm whether your device’s software is up-to-date.
If you're still having issues, try using another SIM card or contacting your network provider.
# Rebellion: First, make sure that your main microphone is not blocked by dust or debris. Confirm whether your device’s software is up-to-date.
If you're still having issues, try using another SIM card or contacting your network provider.
Comments
76 comments
Hello, dear support! I have bs2 global. When calling people cannot hear me. I even go to provider change sim. But in another messengers such as viber, wattsapp people herar me when i calling. It's happened when i receive new joyui 11, because earlier i don't have this problem. Please help me solve my problem!!!!
Having Mic issue in Black Shark 2 JoyUi 11 Update... Black Shark Team Please fix this ASAP...
THANK YOU
Microphone doesn't work on new update
I got to say the same here. Microphone doesn't works on new update to JOYUI 11 on phonecalls. It doesn't have any issues when I'm using other phone calls apps such as What's App, Telegram or Skype. PLEASE HELP
After updating to joyui 11, whenever I switch from speakerphone to normal calling people are unable to hear my voice. Clearly a microphone glitch . By the way, there is no problem in hearing their sound, it's just me whom they can't hear. This issue was not there in the previous joyui
Some times the opposite person can't hear my voice
This is a major bug
Please resolve it as soon as possible
This this is a major problem, blackshark team need to resolve this ASAP. Peopl getting frustrated because of this ....
I am using black shark, after joyui 11 update, I am also facing same issue. My mic is not working when I turn on n off speaker. People cannot hear me when turn on speaker and come back to normal mode. I am pretty sure it is a software issue, dont tell me it's a network issue coz I have tried everything, please fix the issue on priority.
Точно такая же проблема люди которые мне звонят меня не слышат!!! Помогает только перезагрузка телефона, на один звонок
I had same issue. Tried to enable mic permission for phone . Issue seem to be gone.
Need to do further check.
My microphone isn't working please update bs team , voice isnt going on calls on any apps
Hello, dear support! I have bs2pro global. When calling people cannot hear me. I even go to provider change sim. But in another messengers such as viber, wattsapp people herar me when i calling. It's happened when i receive new joyui 11, because earlier i don't have this problem. Please help me solve my problem!!!!
I also have same problem after updated on joy ui 11, please fixed this issue ASAP. please respond
Necesito resuelvan el problema con el Update de Android 10 . Una ves instalé el Update mi teléfono empezó a dar problemas con las llamadas ..no me excuchan . Por favor solucionen el problema .
A representative of you told me that this Friday they were going to send the update to solve the audio problem of joui 11 .. because you give such a bad service ??? I'm very disappointed .
A representative of you told me that this Friday they were going to send the update to solve the audio problem of joui 11 .. because you give such a bad service ??? I'm very disappointed .
I have a problem with the new update Android 10 in calls do not hear me. My phone is new ,. the problem started after downloading the new Update
Please bring the update frequently and rectify the following issues
1. Voice over calls are not clear and sometimes it doesn't hear my voice to other person
2. Display is flashing sometimes like some flickr
3. Bring the update to enhance the camera quality.
A representative of you told me that this Friday they were going to send the update to solve the audio problem of joui 11 .. because you give such a bad service ??? I'm very disappointed .
Fixxxxxxxx it
Don't buy black shark! they are a bunch of cheapskates! my phone litteraly fell apart after barely a year! I took good care of it kept it in the case they gave with it. and my screen just came lose and now they are hiding behind their policy's while it's they who send me this faulty device! I'm sueing them and I advice everyone with a shitty phone from them to do the same. they don't care about their customers once they got your money!
A representative of you told me that this Friday they were going to send the update to solve the audio problem of joui 11 .. because you give such a bad service ??? I'm very disappointed .
Shitttttt fixxxxx the problemmmmm I need my phone
Después de la actualización, no me escuchan cuando realizó o recibo llamadas, o en ocasiones me escuchan por un miembro y luego me dejan de escuchar,
Guys guys tweet on there twitter or any other social media platforms, then only thy will resolve soon.
Repair the software please ..
Pleaseeeee
A representative of you told me that this Friday they were going to send the update to solve the audio problem of joui 11 .. because you give such a bad service ??? I'm very disappointed .
Please
when you send an update that fixes the audio problem and can listen after the problems that joui 11 has brought
Después de la actualización, no me escuchan cuando realizó o recibo llamadas, en ocasiones me escuchan por un par de minutos y luego me dejan de escuchar.
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