My fingerprint scanner isn't working.

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9 comments

  • Andrew Impersky

    My fingerprint scanner isn't working and i don't see scanner menu in the settings

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  • yanto_hari94

    Help my finger print don't work in my phone

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  • black5hark

    Try factory reset do note your data will be wipe.

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  • justforyou

    Same problem here, but the factory reset did nothing. The fingerprint hardware still missing, and the fingerprint sensor is very hot constantly

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  • rock_cydan

    Settings fingerprint is gone from settings..fingerprint no available

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  • christian_bongat

    MY HOME BUTTON AND FINGER SCANNER DID NOT WORK AFTER THE PREVIOUS UPDATE.

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  • christian_bongat

    https://help.blackshark.com/hc/en-us/articles/360012491053/comments/360002263434 SAME PROBLEM!

     

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  • duncanraskin

    Don't buy black shark! they are a bunch of cheapskates! my phone litteraly fell apart after barely a year! I took good care of it kept it in the case they gave with it. and my screen just came lose and now they are hiding behind their policy's while it's they who send me this faulty device! I'm sueing them and I advice everyone with a shitty phone from them to do the same. they don't care about their customers once they got your money!

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  • Fredrick

    Check that your device has a fingerprint sensor or reader. Some machines may have but they're probably too old and there's no available Windows 10 driver for it so the service won't work. ... Check for any dust or dirt on the fingerprint scanner as this would affect the reading MCDVOICE

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