# Rebellion: You may contact our customer service via global.support@blackshark to cancel your order. Once your order has been processed and shipped, cancellation will not be possible and you may refuse the parcel upon delivery; we will issue a refund once we've inspected and received the returned parcel.
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1 comment
I've been waiting for a response to cancel my order after ordering what I thought was the black shark 3 pro. Still waiting for a response. I'm hoping I get a response and the help I need before the item gets shipped (before it's too late to cancel).
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