Return & Replacement

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10 comments

  • faisalrm3

    i just recently purchase BS 2 Frozen silver color in india..!!!... Its not as mention space or not a power full software... no software update... software security patch is 5 April... it's lol moment this phone cost is 50k..!!.. i want to return this product..!!.. must answer..

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  • harinkhede.prash

    Hi brought the black shark 2 mobile plus game pad , got game pad delivered on 28th November 2019 and with in one month the game pad is not working, please guide me how I can replace the product,
    You can contact me on +919766915230 or mail me on harinkhede.prashant@gmail.com.
    Awaiting for your reply

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  • harinkhede.prash

    Hopeless service provider, guys if you have valuable money don't go for it, you can see above my request was 12 days old any no one responded.

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  • faisalrm3

    Yeah It's True #harikhede.prash , I sold my black shark 2 n switch to Asus Rog 2 

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  • harinkhede.prash

    # faisalrm yes it's true black Shark have a third class customer service even they not brother to revert to own customer

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  • chani.chinna

    I need display folder please contact me 7696264647

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  • duncanraskin

    Don't buy black shark! they are a bunch of cheapskates! my phone litteraly fell apart after barely a year! I took good care of it kept it in the case they gave with it. and my screen just came lose and now they are hiding behind their policy's while it's they who send me this faulty device! I'm sueing them and I advice everyone with a shitty phone from them to do the same. they don't care about their customers once they got your money!

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  • duncanraskin

    BS stands for black shark but also for bullshit.

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  • ashishpushkar835

    Black Shark mobile return plz contact me 6387286646

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  • rikki.reed.audio

    i find it hard to get a hold of anybody for after sales repairs if needed however i am very impressed with the black shark 3 pro i purchased. i understand peoples frustrations with customer care but remember also that covid-19 has affected this majorly. i found contactin xaomi directly if more efficient and helpful with getting results

    hardware and software wise though no complaints here A1 phone 

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